FAQs
How can I contact customer support?
You can contact our customer support team by phone, email, or through our website's live chat feature.
What is your return policy?
All sales are final. Our products cannot be returned since they are perishable goods (such as vitamins, nutraceuticals or nutritional supplements).
How long does shipping take?
Domestic shipping:
Standard (5-8 Business Days) Free
Express (3 Business Days): $25
Processing time:
Orders are processed within 2 business day(s)
excluding weekends and public holidays.
Can I track my order?
Yes, you can track your order by logging into your account on our website and accessing the order tracking information.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure online payment methods. You can find a full list of accepted payment methods on our website.
Do you offer international shipping?
Unfortunately, no due to international health regulations concerning consumables for humans.
How do I cancel an order?
To cancel an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled.
Can I change my shipping address after placing an order?
If you need to change your shipping address, please contact our customer support team immediately. We will try our best to update the address before the order is shipped.
What should I do if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact our customer support team within 48 hours of delivery. We will assist you in resolving the issue and arranging for a replacement or refund.